Shipping policy

SHIPPING POLICY

For a full breakdown of pricing and available shipping countries, please see our shipping page

Thailand - Free Shipping (Thai Post)

Estimated delivery times: 

Bangkok: 1-2 Business days

Up country: 2-3 Business days

International Shipping -  from 850 THB (Int. EMS World)

Estimated delivery times:  3-14 Business days (depending on the destination)

Taxes and Duties

Where applicable, taxes and import duties on international orders are the responsibility of the purchaser. We cannot help on individual custom cases. Please note that you may need to collect the item from your local post office where tax or duties need to be cleared.

For order inquiries, kindly contact us at info@whisperwhite.co

Order Cancellations and Modifications

Orders are processed quickly to ensure timely fulfillment. If you wish to cancel or modify your order, please contact us at info@whisperwhite.co as soon as possible after placing your order.

We can only accommodate cancellations or changes before the order has been processed or shipped. Once an order has been processed, packed, or dispatched, it can no longer be modified or cancelled.

This includes changes to product, quantity, shipping address, or order details.